When it comes to offering a broad range of cloud-based services, the sky is pretty much the limit for California service provider AireSpring. The company offers an MPLS Mesh network as the core mechanism to deliver a host of services, and this strategy has paid off well as AireSpring continues to grow and expand its offerings.
Daniel Lonstein, COO of AireSpring, recently spoke to TMC Marketing Director Jennifer Terentiuk at ITXPO 2014 in Las Vegas about what the company has been up to. He said the company has had increasing levels of interest in MPLS Mesh as a standalone product, either with or without voice services. MPLS Mesh is comprised of AireSpring's network-to-network interfaces (NNIs) with both major and smaller carriers, and forms the basis for the company’s service offerings.
“We’re able to mesh all of those networks together into a unified core, which gives our customers a lot of diversity as well as cost advantages they couldn’t get otherwise,” said Lonstein of MPLS Mesh.
Very simply, the offering uses Multiprotocol Label Switching (MPLS) through a VPN as the conduit to offer customer their choice of a large number of carriers. Customers benefit from a managed private network with high levels of security and quality of service but with all the benefits of a public cloud offering.
“It think the biggest advantage we have is really from a service perspective as well,” added Lonstein. AireSpring is an excellent fit for mid-sized enterprises, which can benefit from personalized customer service and a relationship with the service provider that wouldn’t be possible with larger carriers.
The company has recently been focused on the cloud contact center space after its May acquisition of simplyCT. AireSpring integrated their hosted contact center solution into its own portfolio and created the AireContact cloud-based contact center offering. The all-in-one cloud-based solution offers a managed platform for in-bound, out-bound and hosted contact center services. Of course, the offering uses the MPLS Mesh for network connectivity and is especially useful for distributed and BYOD environments.
According to Lonstein, AireSpring plans to add additional cloud-based services to their portfolio, all of which will run over MPLS Mesh. Within the next six months the company plans to deploy cloud-based storage services and possibly a hosted desktop offering as well.
Edited by
Maurice Nagle
