Polish MSP Multishoring.info Offers IT Support for Small Systems

Polish MSP Multishoring.info Offers IT Support for Small Systems

By Laura Stotler

Polish nearshore and offshore managed services provider (MSP) Multishoring.info is offering two types of IT support designed specifically for small systems. The company, which aims to help customers reduce their IT costs by implementing projects in lower-cost countries, also focuses on teaming customers with areas of similar culture and geography.

The MSP specializes in offering cloud enablement and development as well as mobile app development and application integration. Multishoring.info uses a variety of platforms, including Microsoft, IBM, Oracle and Tibco, to manage development and support of applications in virtually any technology. While managed, offshore IT support is typically geared toward larger businesses and massive helpdesks, Multishoring.info is making a compelling usage case for smaller businesses and systems.

IT support is provided with the main goal of reducing customers’ IT costs. The first main way it is delivered is specialized for IT systems requiring no particular knowledge except for the use of basic technology as well as how and where to log into them of modifications are needed or in the event of a failure.


"In this case you can buy a number of working hours per month, to be determined based on your previous experience with the technical care of these IT systems,” said Andrzej Biesiekirski, CEO at Multishoring.info. “Multishoring.info takes action within a few hours of the moment when the client lets us know about a system failure or a need to modify the system. If the volume of work in a given month exceeds the purchased working time, you pay only for the additional time."

Managed services for those systems requiring more specific knowledge and continuous maintenance is also offered. Clients may purchase a defined and guaranteed number of working hours, enabling the MSP to have constant knowledge of supported IT systems operation as well as the ability to perform regular maintenance. A team of global companies and contractors handles IT support and maintenance operations, managed closely by Multishoring.info.

"By offering IT support of small IT systems we also want to encourage companies from around the world to take advantage of our IT support and maintenance services for their larger systems,” added Biesiekirski. “They can easily test the quality of our nearshore and offshore services by entrusting us with the IT support of their less important systems. When they realize that it works well and costs half of what they have paid so far, it may be easier for them to entrust us with the IT support of their more critical systems too." 




Edited by Cassandra Tucker
Get stories like this delivered straight to your inbox. [Free eNews Subscription]

MSPToday Contributing Editor

SHARE THIS ARTICLE
Related Articles

Shining a Light on the Dark Web: Searchlight Cyber Debuts Comprehensive Hub

By: Greg Tavarez    3/28/2024

The Dark Web Hub is a one-stop shop for crucial context and continuously updated information on dark web marketplaces, ransomware actors, hacking foru…

Read More

Stellar Cyber and Trellix Bridge the Gap in Security Operations

By: Greg Tavarez    3/28/2024

Stellar Cyber announced the integration with Trellix Endpoint Security HX to allow customers to deploy more robust security solutions and improve thei…

Read More

CyberSaint Raises $21M in Series A Funding to Continue Securing its CyberStrong Customers

By: Alex Passett    3/27/2024

CyberSaint announced that it succeeded in a huge $21 million Series A funding round. This was led by Riverside Acceleration Capital (RAC) with other i…

Read More

US Education Receives Security Upgrade with Free Browser Protection Offered by Conceal, Carahsoft

By: Greg Tavarez    3/27/2024

Conceal and Carahsoft recently unveiled an initiative to fortify the cybersecurity infrastructure of U.S. educational institutions.

Read More

Cato's AI Takes Control of Security and Incident Response

By: Greg Tavarez    3/27/2024

With Cato's recently announced Network Stories for Cato XDR, advanced AI algorithms instantly identify outages in customer networks and conduct root c…

Read More