MSP Cloud Feature Article
August 07, 2012

ScaleMatrix Touts Data Security Service, Cloud Continuity


Recent power outages have given rise to the thought of disaster recovery and business continuity. Availability is one of the most significant issues IT decision makers consider when deciding to move to the cloud.

Colocation, private cloud hosting and managed services provider, ScaleMatrix, has been showing off what it has been able to do using CA (News - Alert) ARCserve to support its own managed data security service, as described in a recent Talkin Cloud blog post.

If you take a look at some recent headlines, it’s clear that outages may not be the rule when it comes to cloud, but they are certainly not the exception either.

ScaleMatrix’s (News - Alert) marketing director, James Heller, pointed to the need for effective disaster recovery, “in part because of power outages like the one in southern Texas last year where residents and businesses suffered through a prolonged power outage. Other power outages this year, such as the ones in California and northern Virginia, brought down cloud services, and cloud providers were lucky they weren’t affected by the recent power outages in India,” according to the blog post by Chris Talbot (News - Alert).

“The incident acted as a wake-up call for many businesses, as it impacted their ability to continue operating,” said Heller. “An hour of downtime might be manageable for some, but beyond this, many organizations’ operations can be significantly impacted.”

ScaleMatrix recently announced that CA Technologies (News - Alert) is using CA ARCserve to support its managed data security service that protects more than 100 terabytes of customer data for disaster recovery, business continuity and business services.

“Our customers are under pressure to reduce IT spend while complying with regulations that impact the storage and management of data,” Heller said in a company statement. “To help them meet these goals, we need to ensure that our services combine data and system high availability with efficiency and cost-effectiveness.”

In addition to ARCserve, ScaleMatrix leverages CA Technologies’ AppLogic, a cloud platform that allows businesses to rapidly launch SaaS (News - Alert) applications. The CA AppLogic cloud platform allows ScaleMatrix to establish and scale services very quickly, maximizing profitability while meeting customer demand for scalable and highly available services, ScaleMatrix officials said.

In addition to its customer offerings, ScaleMatrix said it uses CA ARCserve to replicate its own systems and data between its San Diego and Texas datacenters – mitigating the impact of local events such as power outages or natural disasters.

A redundancy partnership between two data center operators, StratITsphere and ScaleMatrix, based in Texas and California respectively, is an example of how geographic diversity and technical expertise can overlap to provide greater protection of data in disaster prone areas, TMCnet reported earlier this year.

A private 10 Gbps transport ring was established between the two data center sites and each company will set up dedicated, cage-secured equipment in the other’s facility, according to company officials.

The respective data centers act as backups for each other and clients can continue operations from the other location in case one of the two data centers experience down time, according to Stephen Webster, president and CEO at StratITsphere.


Want to learn more about Managed Service Providers? Then be sure to attend
MSPWorld, collocated with ITEXPO West 2012 taking place Oct. 2-5, in Austin, TX. Since its inception, MSPWorld has been the only event with a single, vendor-agnostic focus of supporting Managed Service providers and their respective ecosystems. MSPWorld in Austin will delve into the most pressing channel and end-user issues that MSPs and their customers confront every day. For more information on registering for MSPWorld click here.

Stay in touch with everything happening at MSP World. Follow us on Twitter.




Edited by Braden Becker




Comments powered by Disqus