Dali Museum Selects Whaleback Managed Services

Dali Museum, based in St. Petersburg, Florida has selected Whaleback Managed Services’ CrystalBlue Cloud-based Managed Voice Services as its unified communications solution, the company has announced.

“We partnered with Bright House Networks to provide Dali Museum with a simple and reliable unified communications system that gives the Dali IT team the flexibility and peace of mind that they need to focus on issues other than their IP system,” said Karil Reibold (News - Alert), president and CEO of Whaleback Managed Services. “Whaleback provides the most flexible, economical and highest quality business communications available today that helps companies like Dali improve quality and reduce costs within their communication services.”

Looking to replace its 20+ year old legacy phone system and upgrade with new cloud-based unified communications services, Dali Museum chose Whaleback's CrystalBlue service. Also, to provide a combined solution of voice and data services running over Bright House Networks' fiber network, Whaleback partnered with Bright House Networks, the sixth largest owner and operator of cable systems in the U.S. Whaleback directly connects its CrystalBlue service into Bright House Networks' SIP trunk offering, the company stated in a press release.

Whaleback delivers unified communications to small and medium enterprises that need a robust, mobile and easy-to-use solution via its CrystalBlue Cloud-based Managed Voice Services. CrystalBlue simplifies the way companies communicate and improves collaboration within the organization and with customers, partners and suppliers by integrating voice, messaging, conferencing, and contact centers into a single, manageable service.

Recently, the company announced the CrystalBlue Contact Center Solution for small-to-medium enterprises (SME). The cloud-based solution was specifically designed for SMEs that want to manage and operate their own contact center to deliver superior customer service, improve customer satisfaction and leverage a virtual workforce with the cost savings and benefits of an optimized cloud-based managed and monitored service. CrystalBlue Contact Center enables organizations to better manage inbound calls.